The Devil is in the Details: Cracking E-Commerce UX Code

To understand the customer’s interaction with UI/UX of Client’s app and understand how they perceive it different from other companies

What are the kind of issues that customers have faced with Payments on client’s app and other companies and what more are they looking for from Payments on client’s app

To understand how customers find a particular product (Search vs Burger Menu vs Home Page) and can the experience be made improved further

How do customers like their Search Experience on client’s app vs other companies and what more are they looking for to improve it further