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Tech & Media

Food at Your Fingertips: Dynamics of Online Food Ordering

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Research Objectives

  • Brief understanding of the Indian consumer and the evolution of ordering in food

  • Understanding the preference of the right online ordering partner

  • Key Triggers and reasons for deciding the right partner

  • Perceptions and experience with other players

  • SWOT of key players in the market: Identify strengths of Client’s brand and Chinks in Competition

  • Identify need gaps and scope of improvement

Target Group

Demographics

  • Male and female ​

  • Age: 18-35 years (Split into 18-24 years, 25-35 years​

  • SEC A​

  • College Students, Early Jobbers, Working Professionals, Homemakers​

Approach and Methodology

Focus Group Discussion (Multi Phases TVC Study)

  • With 8 people, ​

  • Lasting up to 120 minutes​

  • At a Central Venue, In-home interview​

Sample Size: 120 FGDs​

Market: Delhi, Bangalore, Coimbatore, Lucknow, Ahmedabad, Mumbai, Nagpur, Chennai, Pune, Chandigarh, Guwahati, Jaipur & Indore​

Usership

  • Online Active Users: Must purchase

  • Offline Active Users

Consumer Immersion

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Consumer Immersion

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